Mentorica provides a 360° view of the customer via its RetailGear app - a retail data acquisition and analytical CRM.

RetailGear allows retailers to understand the customer’s perspective across each touchpoint with the customer – offline, online, mobile, social web, and out-of-home – information the retailer can monetise, and improve topline growth.

RetailGear functionalities:

1. Dashboard / Business Intelligence (BI)
Track retail KPI, visualise current business situation, and take appropriate actions.

2. In-store Customer Feedback & Preferences capture
Acquire in-depth knowledge of customer product and shopping preferences, act on the voice of the customer, improve product quality and brand effectiveness, and increase customer conversion.

3. In-store Mobile Location Analytics (MLA)
Intelligent sensors to harvest store traffic metrics: walk-in, dwell-time, store comparison, etc.

4. In-store Video Analytics
Intelligent video sensors to harvest store shopper metrics: gender distribution, age range distribution, ethnicity distribution, emotions identification.

5. Neighborhood e-Commerce
e-commerce with a twist: proximity, increase in-store traffic, VR/AR.

6. Predictive Analytics and recommendation engines
Reveal insights hidden in the data through our collection of curated machine learning algorithms and powerful visualisation tools.

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