Activeo is a recognised leader in contact centre and customer experience technologies.

Headquartered in France, with offices in Singapore, UK, Switzerland, Mauritius and India our team of experts and global partners provides consulting services, technology expertise and innovative applications to improve results for our clients through optimised customer service and optimised contact centre performance.

We provide our clients with a unique blend of services combining business and technology expertise with cross–industry skills to bring solutions and best practices that improve customer experience:

– Business Consulting: This entity brings expertise harmonising customer strategy and operational decision. It allows its clients to benefit from best practices, methods, and advanced innovations in the areas of customer strategy, organisation, process and technology.

– Technology Expertise: This entity is specialised in the management of complex projects in customer interaction and provides technical expertise in the areas of CTI architecture, intelligent routing, Omni channel solutions, Workforce Management, Customer Feedback, Speech Analytics.

1 Coleman Street #06-03 The Adelphi

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